Frequently Asked Questions

What types of products does GlobalMedia offer?

Here at GlobalMedia we are experts in visual conferencing and can help find the right solution to empower you with the tools essentials to your growing business. We offer customized conference solutions for any size business, and we are focusing on the future in the healthcare industry with powerful software programs and equipment for Telehealth.

What is the difference between Telehealth and Telemedicine?

Telehealth can either refer to clinical and/or non-clinical services. Telemedicine only refers to the provision of clinical services.

Telehealth is the ability to electronically transfer medical information through a telephone line. Implementing a Telehealth solution to your practice can improve efficiency, patient safety, and company revenues. Telehealth technology can also be used for non clinical applications such as ; Distance education, meetings among telehealth networks, researchand online health data management. Telehealth has several modes of application including; Store (captures digital information) & Forward (securely transmit information to a specialist), Real Time Telehealth where a telemedicine link allows real time interaction, and telehealth can also be applied to remote monitoring of patients where sensors are used to capture and transmit biometric data.

Telemedicine allows doctors to make a diagnosis for patients when they are separated by distance. Global Media provides telemedicine equipment, telemedicine software for doctors, hospitals and more. This telemedicine technology allows for practical application and diagnosis from pictures and video. It also allows for online, real time collaboration on projects using a digital camera. With all of the modern day advances in medicine, it is no wonder that telemedicine equipment and telemedicine software has evolved. In the newly charted territory of telemedicine technology, we are constantly developing stronger software and systems to give the best application for our clients. Accurate and clear pictures taken with our digital camera technology allows you to have participation in online collaboration and projects.

What is the quality of the images used in telemedicine?

GlobalMedia understands the importance of capturing vital information in a clear concise fashion. Our equipment and software has a very high resolution and magnification of important medical data. Please view a sampling of GlobalMedia's images in our image gallery.

For example, our Telemedicine-The TotalExam™ examination camera is the first high-resolution camera to combine dual-focus, freeze frame capture, and electronic image polarization in one medical device. This multi purpose digital camera has wide applications in primary care, emergency medicine/trauma care, dermatology, ophthalmology, wound care and is an excellent device to document abuse.

Clear images for clear interpretations with GlobalMedia.

How do we implement a Telemedicine Program?

Always have a goal in mind of what you are trying to achieve in the end. GlobalMedia would be happy to help you early on in your goals for telehealth or telemedicine program. Feel free to call GlobalMedia if you are considering using new technology. Training is an important key when implement a telemedicine program. All employees should be given a training course in how the medical devices work, those in remote areas may find a video conference training sesssion helpful. GlobalMedia can assist with training of these medical devices.

Why should I choose GlobalMedia as our medical device supplier?

Advances in telecommunication have created new opportunites for doctors and the medical community to offer more efficient and effective clinical practices. Telemedicine can help you work smarter and keep costs low. Nearly 70 percent of GlobalMedia's staff is dedicated to product engineering, research, development and customer-centric designs. All of our products go through rigourous testing to ensure a smooth installation. GlobalMedia realizes that everyone is looking for something a little bit different and so we offer customized solutions for your practice. Please feel free to call one of our representatives to discuss your needs.

Online customer support software is just one part of our customer service support software systems. We also offer live chat customer support software, giving you the ability to help those with problems from a thousand miles away! Real time management and collaboration is now more affordable than ever.  Video camera systems and audio conferencing can now help those with complex problems, making it almost as if you were there with them! 

GlobalMedia is here to help your company be successful! Contact Us Today!