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Technical Support - K2

 

 

Downloads

  Manual
  PDF Format (0.5MB)

  Drivers
  Version 3.2 for Windows XP (29.5MB)

  Software
  iNSPECX Previwer (212KB). Use this software to preview your camera.

  AmCap (30KB). Use this software to preview your camera.

Q: If a microphone is detected on this camera, how do I shut it off?
A:

  1. Right Click on My Computer. Click Manage.
  2. On the left hand side of the Computer Management console click on Device Manager.
  3. On the right side of the Computer Management console, there is an alphabetical list of devices on your computer. Double-click on the Sound, video and game controllers line item.
  4. Right click on K2 Audio or USB Audio and choose Disable.
  5. Close all open windows - you may need to reboot.


Q: Everytime I open an application my computer reboots, what do I do?
A:
  1. Right Click on My Computer. Click Manage.
  2. On the left hand side of the Computer Management console click on Device Manager.
  3. On the right side of the Computer Management console, there is an alphabetical list of devices on your computer. Double-click on the Sound, video and game controllers line item.
  4. Right click on K2 Audio or USB Audio and choose Disable.
  5. Close all open windows - you may need to reboot.



Q: How does this camera connect to my computer?
A: This camera connects via a USB 2.0 or above port on your computer. You may need to purchase an expansion card to have this camera function if you have an older computer.

Q: Do I have to have an internet connection to use this camera?
A: The camera can function without an internet connection, however video conferencing does require a connection.

Q: Does this camera have built in audio?
A: Although when installing a microphone may be detected, this camera does not have a microphone, nor speakers, built in. We recommend having a sound card or alternate means to use audio for video conferencing.

Q: Is there support for Windows Vista?
A: At this time there are no drivers/support for Windows Vista.

Q: Is there support for Mac OS X?
A: At this time there are no drivers/support for Mac OS X.

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